I am a client, when do I pay and what do I pay for?
As a client, when starting your contest, you can choose between a non-guaranteed contest (no cure, no pay!) or a guaranteed contest.
For a guaranteed contest, you pay the full amount upfront before the contest begins.
For a non-guaranteed contest, the placement fee is paid when the contest is posted.
When the client selects a winner, the award and success fee are charged. No winner? Then no award or success fee is paid!
The award doesn't go directly to the designer right away. First, the designer receives an automatic notification requesting them to transfer the files via the link sent by Brandsupply. The client is then asked to approve these files. Once the files are received in good condition, Brandsupply will pay the designer.
This is an automated process.